PRIVACY POLICY
Effective Date: January 1, 2026
Unlimited Love Films («we, » «us, » «our, » or «Service Provider») is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us when visiting our website, booking our services, or engaging with Unlimited Love Films.
By using our services or website, you agree to the practices outlined in this Privacy Policy.
Information We Collect
CONTACT INFORMATION
When you inquire about or book our wedding videography services, we collect:
- Full names (bride, groom, and contacts)
- Email addresses
- Phone numbers
- Mailing addresses
- Wedding date and venue information
PAYMENT INFORMATION
- Transaction details
- Invoice records
- Billing information
WEBSITE VISITORS
- IP address
- Browser type and device information
- Pages visited
- Time spent on our website
- Referral source
EVENT FOOTAGE
- Video recordings captured during your wedding
- Photographs and behind-the-scenes content
- Images of you, your guests, and wedding venue
How We Use Your Information
We use your personal information for the following purposes:
- Responding to your inquiries and providing wedding videography services
- Scheduling and coordinating your event
- Processing payments and managing invoices
- Sending you service updates and delivery confirmations
- Improving our website and services
- Communicating about special offers (with your consent)
- Complying with legal and tax obligations
- Protecting our legal rights
Data Storage & Security
HOW WE PROTECT YOUR DATA:
- Personal data is stored on secure, password-protected systems
- We use industry-standard encryption for data transmission
- Limited access to personal information (authorized staff only)
- Regular security updates and maintenance
DATA RETENTION:
- Client contact information: Retained for 3 years after service completion
- Wedding footage: Retained as backup for 12 months from delivery
- Financial records: Retained for 7 years (tax compliance)
- Website analytics: Retained for 24 months
- You are responsible for maintaining your own copies of final video files after delivery
Sharing Your Information
WE DO NOT SELL YOUR DATA. We only share your information with:
- Service providers necessary for delivery (cloud storage, payment processors)
- Wedding coordinators or planners (with your knowledge)
- Legal authorities if required by law
- Only as necessary to provide our videography services
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
- Object to certain types of processing
- Withdraw consent for promotional communications
- Lodge a complaint with relevant authorities
To exercise these rights, contact us using the information below.
Portfolio & Promotional Use
CONSENT REQUIRED: We do not publish wedding footage or images for promotional purposes without your explicit written consent.
If you grant permission, we may:
- Feature your wedding on our website and portfolio
- Post clips on social media (Instagram, YouTube, TikTok)
- Use your wedding in marketing materials
- Submit to film festivals
You may withdraw this consent at any time, and we will remove content within 30 days where technically feasible.
Wedding Guest Privacy
Guests appearing in wedding footage have limited expectations of privacy, as they are participating in a wedding event. However:
- We recommend you obtain guest consent before granting us permission to use footage for promotional purposes
- Guests may request to be blurred or removed from social media content
- Guest image rights are protected under applicable privacy laws
Cookies & Website Tracking
Our website uses cookies to:
- Improve functionality and user experience
- Track website analytics
- Remember your preferences
You can disable cookies in your browser settings. Disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. Review their privacy policies before providing information.
Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from children. If you believe we have collected information about a minor, contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated «Effective Date.» Continued use of our services constitutes acceptance of any changes.
Contact Us
For privacy questions or to exercise your rights:
UNLIMITED LOVE FILMS
Email: [To be specified]
Phone: +57 313 638 8552
Location: Cali, Colombia
Response Time: We will respond to privacy inquiries within 10 business days.
Governing Law
This Privacy Policy is governed by Colombian law. Any disputes will be resolved through the applicable legal channels in Colombia.
«Every love story deserves to be told cinematically - and your privacy deserves respect.»
Unlimited Love Films
Cali, Colombia | Adventure Destination Wedding Filmmaker